Non-members terms

Pearly Grey Ocean Club Terms and Conditions for Non Members

  1. Accommodation is provided by Pearly Grey Sales S.L. for 7 nights in a Holiday Ownership Resort participating in the promotion, subject to availability. Apartments are provided on a self catering basis.
  2. Participants may use all the resort facilities as normal paying guests. All costs and expenses are the responsibility of the recipient.
  3. This offer is open to married (if not, living together for a minimum of three years), employed couples where the joint income exceeds a minimum of £30,000 per annum. Retired joint income a minimum of £16,000.
  4. Couples must be between the ages of 35-69 and own their own home. This offer is valid for two adults and their two respective children only.
  5. Pearly Grey Sales S.L. reserves the right to substitute itineraries and changes to resort where necessary.
  6. Pearly Grey Sales S.L. respectfully advises that the cancellation of this Promotional Holiday after 30 days from the date of this Final confirmation will result in the full rental tariff being charged. If a valid credit card is not available for resort check/in a refundable 300.00€ cash deposit is required.
  7. All participants’ families will be required to attend a promotional tour of the resort. (In the event that a family declines to attend the presentation, the resort reserves the right charge the full resort rental tariff for the accommodation). Both partners must attend any promotional tours, however, Participants are under no obligation to buy or enter into any contract.
  8. This offer is not transferable in whole or part and may be used by the recipient family only once.
  9. Pearly Grey Sales S.L. will not accept responsibility for families booking flights prior to a confirmation of accommodation having been issued in writing by Pearly Grey Sales S.L. All flights must be confirmed within 30 days of Booking.
  10. Cost of flights, transportation, food and entertainment are the sole responsibility of the travellers as are all health precautions, insurance, passport, and Visa and entry requirements for the country visited.
  11. Pearly Grey Sales S.L. administration fees are not deposits and are non refundable. This travel offer is not for retail sale, may not be used or gifted in conjunction with other offers, or exchanged. Pearly Grey Sales S.L. may not be used in conjunction with any other promotional offer or resort accommodation provided prior to the Pearly Grey Sales S.L. vacation week.
  12. Insufficient or non-payment of application/processing fees or other monies due to Pearly Grey Sales S.L. or it authorised agents, fraudulent attempts to use this offer or non compliance with any of the terms and conditions will automatically invalidate the offer and absolve Pearly Grey Sales S.L. of all responsibility to the participant.
  13. Pearly Grey Sales S.L. will not accept any liability for promises made, (written or verbal) by anyone other than employees of Pearly Grey Sales S.L. or its authorised agents.

Pearly Grey Sales S.L. does not accept liability for any damages, loss, delays, injuries, deaths, accidents or dissatisfaction caused by circumstances out of its control, including strikes, local customs, politics or the actions of any other persons not employed by Pearly Grey Sales S.L.

In the event of any of the following, Pearly Grey Sales S.L. or the Resort where the holiday is taken, reserves the right to change the full resort accommodation tariff to participants travellers.

  • Misrepresentation to our agent when completing the booking request
  • Failure to arrive at the resort on your allocated dates
  • Non-acceptance or compliance of the above clauses

Pearly Grey Sales S.L. reserves the right to reject applications if it considers that the applicants do not meet with the above criteria. The promotion is not available to anyone working or who has worked in the Holiday Ownership Industry.

These Terms and Conditions are subject to change and are at the company’s discretion.

Data Protection:

Pearly Grey Sales S.L. offers luxury holidays around the world. Personal Data will be held under the responsibility of Peary Grey Ocean Club in accordance with the Spanish Law covering Data Protection, as established in ‘Article 5 of Organic Law 15/1999, LOPD, and Protection of Personal Data’.

  1. You may exercise your right of access, rectification, or cancellation by contact the Resort Manager on the address below.
  2. In addition, we may share your details with associated Pearly Grey Sales S.L. departments that may wish to contact you with information or services that relate to leisure and holiday products.

Please write to the following address if you do not wish to consent.

Resort Manager

Pearly Grey Sales S.L.
Calle La Lava 4, Callao Salvaje, Adeje 38678,
Tenerife, Canary Islands. Spain